LICIELWeb - Customer account and appointment booking
Thanks to the appointment scheduling and quote management tool, it is possible to send your customers a link allowing them to view and accept the quote online using the Quote Wizard tool .
It will then be possible for them, according to your settings:
- to pay a deposit, total or partial;
- choose the date and time of the intervention directly, in synchronization with your LICIELWeb calendar.
You can customize these settings from the LICIELWeb parameters: "IT and Web Service"> "SMS / Tours / Quotes".
The " li_lien_devis_odm " tag will generate in the body of the email sent to your client a unique link to your Extranet, to validate the quote / pay the deposit / make an appointment.
Each diagnostic profile can be configured independently (invisible to your client when making an appointment), in order to establish:
- The skills of the diagnostician;
- His hours / days of availability;
- If appointments can be assigned on his calendar.
The appointment selected by your client will be automatically added to the diary of an available diagnostician, pending confirmation.