Enhance your customers' satisfaction and reduce appointment cancelations.
Keep your customers informed of an event or confirm an appointment 24 hours before the meeting time. Send single, or group SMS to your customers from your software work order module or use the area based scheduling option (additional web service).
It is possible to customize SMS templates: Improve your messages by taking advantage of available features.
Automated distribution the day before your appointments
When applying the area scheduling feature in LICIEL, you can schedule sending of SMS the day before your appointments.
Sending reminders of outstanding payments
Benefit from a better payment efficiency amid customer reminders.
Send direct credit card payment links by using LICIWeb extranet.