LICIEL Technical Support
Do you need help ?
When you are a LICIEL customer, you may call our help line without having to subscribe to a monthly subscription. Our customers only pay for what they consume!
This service is reserved to our clients and offered through a surcharge.
Do not hesitate to contact us with any question about our products or their integration. Our technical support representatives are at your disposal!
Getting started with your computer
Need help? Just contact the dedicated line.
In order to better assist you, our technical support representatives can intervene directly on your computer via a secure remote control tool.
Why use it?
Convenient, simple, efficient, and secure
Save time and money by solving problems remotely
Priority Assistance Pack
We offer you the alternative of subscribing to the priority support pack, which allows you to call a dedicated line that is not overwhelmed. In this way, we help you with your daily problems related to software, modules, and WEB services without inconveniences.
Benefit from priority status on all types of interventions
Supported by a technician who knows your environment and history
Solve technical difficulties by allowing remote intervention that facilitates access to the computer where the program is installed
To subscribe, go to your software and click on "Tools" / "Order products online" and select "Priority Assistance Package".